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FREQUENTLY ASKED QUESTIONS

 

What types of print products do you have?

All of the images you see on the site are available for purchase on high quality photo paper, acrylic, metal, and canvas prints. Frames are available for purchase with your order. We also offer phone cases in all phone types and sizes.

I don't see a print size I would like, do you offer custom sizing?

Yes, if you would like prints larger than what is offered on the website, please use our contact page to get in touch so we can get you the size you'd like.

How do I order?

To order follow the steps below and if you have any questions please contact us

  1. Visit our shop

  2. Click on an image you would like printed.

  3. On the next page, scroll down under the image and click on the type of product you would like printed.

  4. On the next page, choose the size print or phone case you would like. You can also use the "edit" tool on the bottom right of the image to choose the placement of the print if applicable.

  5. Scroll down and click "Add to Cart"

  6. Input your Shipping Details and Delivery Method and select "Place Order"

  7. Log into your Pay Pal account or input your payment details. Click "Pay Now" to complete your order.

  8. You will receive a confirmation email as soon as your order is placed

 

What types of materials do you print on?

We offer 4 types of mediums (other than phone cases) to display our galleries images.

Paper, canvas, metal, and acrylic options are all available on our online store. All mediums are delivered, ready to hang other than our photo print option (framed, ready to hang options are available for photo prints)

Paper Prints are the printed on high quality photo paper. These are available in matte, glossy, and luster. This medium is a great option on a budget, but please be aware that ordering a print and planning to frame your print after it is delivered may be costly if it requires a custom size frame. For peace of mind, we offer framed prints that are fitted perfectly with our available sizes and delivered ready to hang.

Canvas Prints are a wonderful aesthetically pleasing print medium. The depth of color is rich, but not overstated and Canvas comes ready to hang. The image is wrapped on framed wood to give the print dimension and texture. Our wrap options for the sides of the canvas are black, white, or mirrored (this creates the effect of the image being on all sides of the canvas instead of a solid color)

Metal Prints give a depth of color that is great for when you want the picture to grab the attention of the room. These prints are ready to hang and offer a new age look to display your favorite image from our gallery on.

Acrylic Prints are a favorite for their ability to stand out and grab the attention of the audience. The process of printing on acrylic is done by placing a photo printed on photo paper between two acrylic sheets. Their depth gives the illusion that printing surface is throughout the entire depth of the acrylic print. These are the highest quality we print on.

Can I cancel my order?

If you would like to cancel your order, please email us within 12 hours of your purchase at brandonmeansphoto@gmail.com

What is your refund policy?

Our goal is to make sure you are 100% satisfied with your print purchase. If you have an issue with your print, please contact us and we will do our best to find a solution to the problem.

If you have any further questions, please contact us or use the messenger button at the bottom of the page to ask a question. Thank you for your support!

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